Contact support
Email support@utickets.fyi for help with the app or to share a suggestion.
Support
Report an error
Include your uTickets version, the screen and error message, and the time with its time zone. For connection problems, add your mobile carrier and whether a VPN is on. Hide personal information in screenshots. Passwords, identity documents, card details and sign-in codes are not needed.
Connection problems
Check that your internet connection works and cellular data is enabled for uTickets. Search again. If the error continues, email us.
Replies from support
Our reply may come from a different support mailbox address. Send new requests to support@utickets.fyi.
Tickets and refunds
Contact the seller that issued your ticket. uTickets Support helps with the app and cannot access RZD bookings.